Privacy Policy
Privacy Policy
Last updated: October 22, 2026
Mishkaat ("we," "our," or "us") operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated health, hygiene, and skincare shopping experience (the "Services"). Mishkaat is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
1. Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with our Services:
- Contact Details: Including your name, shipping address, billing address, phone number, and email address.
- Financial Information: Including payment card details, transaction confirmations, and billing data processed through our secure payment gateways.
- Transaction Information: Details of the items you view, add to your cart, purchase, or return, as well as your interaction history.
- Communications: Any details or health-related queries you share when reaching out to our customer support via Email or WhatsApp.
- Device & Usage Information: Your IP address, browser type, network connection, and data on how you navigate our online store, collected via cookies and tracking pixels.
2. How We Use Your Personal Information
We use your data strictly to fulfill our services and comply with commercial and advertising standards:
- Fulfilling Orders: To process your transactions, manage payments, arrange secure shipping, and provide order updates.
- Customer Support: To respond to your product inquiries and guide you on appropriate product usage via our official communication channels.
- Marketing & Advertising Compliance: To deliver relevant online advertisements on Meta platforms (Facebook and Instagram). We ensure all marketing data usage complies with Meta's Advertising Policies regarding health and personal care.
- Security & Fraud Prevention: To verify accounts, detect malicious activity, monitor failed transactions, and ensure a secure checkout environment.
3. How We Disclose Personal Information
We do not sell your personal data. We only share information with trusted service providers to run our store effectively:
- Shopify: Our e-commerce platform that processes your personal data to ensure smooth store functions and secure checkouts.
- Shipping & Delivery Partners: Local couriers and logistics networks to deliver your packages to your doorstep.
- Meta Business Tools: Secure tracking pixels that help us analyze the effectiveness of our marketing campaigns without exposing your private medical attributes.
- Legal Compliance: If required by law, corporate regulations, or enforcement authorities to protect our rights and user safety.
4. Special Health & Supplement Disclaimer
Mishkaat provides premium botanical hygiene and skincare support products. The information processed via our site or customer support communications is intended solely for general wellness and hygiene tracking. It is not a substitute for professional medical records, diagnoses, or prescriptions.
5. Your Rights and Data Security
Depending on your location, you have the right to access, correct, or delete the personal data we hold about you. We implement robust electronic safeguards to protect your billing and contact details from unauthorized access.
6. Contact Us
For any questions regarding this Privacy Policy, data access requests, or customer support, please contact us directly:
- Brand Name: Mishkaat (Mishkaat Care)
- WhatsApp Support: +92 307 1938883
- E-commerce Platform: Powered securely by Shopify
If you would like to opt out of activity that may be considered a "sale" or "share," or "targeted advertising", please submit your email.
To opt out of the “sale” or “sharing” of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.